Refund and Return Policy

HomeRefund and Return Policy
At tinyHuez, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please refer to our refund and return guidelines below.

1. Eligibility for Returns

  • Returns are accepted within 7 days of delivery.
  • Items must be unused, unwashed, and in their original packaging with tags intact.
  • Products purchased on sale or under special promotions are non-returnable unless defective.

2. Process for Returns

  • To initiate a return, contact us at support@tinyhuez.com or call us at +91-XXXX-XXXXXX with your order details.
  • Once your return request is approved, we will provide instructions for shipping the product back to us.

3. Refunds

  • Refunds will be processed within 7-10 business days after we receive and inspect the returned product.
  • Refunds will be issued to the original payment method. Shipping charges are non-refundable.

4. Exchanges

  • Exchanges are subject to product availability. If the requested size or style is unavailable, you may choose another product or opt for a refund.

5. Non-Returnable Items

  • Customized products are not eligible for returns or refunds unless they are defective or damaged.

6. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please notify us within 48 hours of delivery. We will arrange for a replacement or refund.